Please email to request a return.

We are committed to make sure you are happy with your order by offering:

* Price matching  

  • We will do all we can to stay competitive on price. If you find the exact same in-stock product on our own site or on a competitors site within 30 days of purchase we will match our own pricing or beat any competitors price. Approved price match requests will be given as in-store credit on future orders over $50. If we are unable to do so please see our return policy. 
  • Price must be at least higher than Gravity Coalition's costs. 
  • Competitor match is invalid if product is out of stock on their site.

* 30 day returns

  • Return must be NEW, in original packaging, maintain tags, and be un-used.
  • Refund will be given upon receipt per the conditions above.  Refund will be net round trip shipping costs. 
  • Bikes, bike parts, climbing, backcountry, and other safety equipment excluded.  All sales final on these categories.
  • Additional Exclusions:  Skis/Snowboards or any item with service performed like binding mounting, boot fitting, tune, or other specific care that was done post purchase prior to shipping or pickup in store.
  • Customer originated order cancellations and returns may be subject to re-stocking fees.  This fee will be determined in order to cover credit card fees, labor, and shipping fees when applicable.

* We offer full support on assisting you with any damaged, defective, or other warranty requests and we will coordinate a replacement per our brand product guarantees.

We are in business to stay in business and abuse of these policies will be maintained at the manager's discretion.

Please contact with any additional questions.